FREQUENTLY ASKED QUESTIONS

Our products serve many industries, especially food, beverage, cosmetics, pharmaceutical and chemical sectors. We meet the needs of different sectors with our solutions compliant with hygienic and industrial standards.

Twin screw pumps stand out for their ability to handle both low and high viscosity products. Their gentle transfer of products containing solid particles enables widespread use in sectors such as food, beverage, pharmaceutical, chemical and personal care. Different screw designs can be selected according to your product and process requirements.

Twin screw pumps can operate at high pressures and over a wide temperature range (-10°C to +150°C). They maintain product integrity with low pulsation and bi-directional operation while transferring without backflow. They are also CIP (cleaning in place) compatible, facilitating use in hygiene-critical applications and increasing production efficiency.

All our products come with a standard 2-year warranty. Spare parts and consumables have a 1-year warranty. You can contact our sales team for additional warranty packages.

Food-contact surfaces are made from 316 stainless steel and other parts from 304 stainless steel. This material choice increases the pumps' resistance to corrosion and chemical wear and meets hygiene requirements.

For technical support, you can call our 24/7 call center or create a service request through our website. Our WhatsApp support line is also available for emergencies.

Twin screw pumps are widely used in the food, beverage, pharmaceutical, home and personal care sectors. They are highly effective not only for liquids such as dairy products, syrups and fruit purees but also for very viscous and solid-particle products. These pumps transfer solid particles without damaging product integrity and perform excellently in conveying viscous, particulate products. They are also commonly used for precise liquid transfer in products such as yogurt, fruit-piece beverages, sauces and pastes, in home and personal care products and in the pharmaceutical sector.

You can place your spare parts orders through our website's spare parts section, via email or by phone. Same-day shipping is available for urgent needs.

The KTS Series offers double-flushed mechanical seal and single-flushed seal options. Double-flushed seals are preferred in high-pressure and aggressive chemical applications, while single seals are used in simpler processes. Choosing the right seal for your process requirements increases pump efficiency and service life.

We accept cash, credit card, bank transfer and check payments. We also offer special deferred payment options for our corporate customers.

Yes, we provide professional installation and commissioning services for all our products. Our expert team also provides training after installation.

Capacity and pressure are calculated based on factors such as product viscosity, screw design, pressure requirements and suction conditions. Correct calculation is essential to ensure optimal performance of twin screw pumps. You can contact our company to determine the pump capacity that best suits your needs.

Lobe pumps are preferred in applications requiring precise and hygienic product transfer. They are widely used in the food, beverage, pharmaceutical, personal care and chemical industries. They are suitable for low to medium viscosity products and for use with particle-free or particulate liquids. Lobe blade designs can be selected according to your needs and process.

Yes, we export to more than 15 countries. We serve our global customers with our products compliant with international standards and professional logistics service.

Lobe pumps maintain product sensitivity by providing low-pulsation flow. They comply with high hygiene standards and can be integrated into CIP (cleaning in place) systems. They can also be used across a wide range of products from low-viscosity liquids to solid-particle products. Their robust construction offers long service life.

Yes, we do product design and modification according to our customers' special needs at our R&D center. You can contact our engineering team for your projects.

Delivery time is 1-3 business days for products in stock, 2-6 weeks for custom orders. Special solutions are offered for urgent orders.

KLP Series pumps are manufactured with 316 stainless steel for food-contact surfaces. 304 stainless steel is used for the remaining components. These materials increase the pumps' corrosion resistance and provide high durability in hygienic applications.

Yes, we ensure regular maintenance of your equipment with annual maintenance contracts. We offer priority service and discounted spare parts to our contracted customers.

KLP Series lobe pumps can be used in many sectors such as food, beverage, pharmaceutical, home and personal care. They are effective in viscous and solid-particle products such as dairy products, yogurt, fruit-piece beverages and sauces. These pumps, which can be used across a wide range from low-viscosity liquids to thicker products, are also preferred in precision pharmaceutical production and in personal care products where hygiene standards are important.

KLP Series pumps use mechanical seals as standard. However, different options such as reverse seals, braided packing and carbon-PTFE packing are also available depending on the process. Seal selection is made according to process requirements and operating conditions.

Lobe pump capacity is calculated based on product viscosity, blade type and the pressure conditions under which the pump operates. The KLP Series performs best with low and medium viscosity liquids. You can contact our expert team to determine the pump capacity most suitable for your process.

Korkmaz Endüstri carries out production in line with high precision and quality standards using state-of-the-art CNC machines in its production processes. We use SolidWorks for modelling and Mastercam for CAM processes. Both are industry-leading solutions, and our company holds all necessary certifications for these software packages. You can access our certificates here. This enables us to achieve the highest level of efficiency and accuracy in both design and production.

At Korkmaz Endüstri, every part processed is manufactured in accordance with technical drawings and is carefully inspected by our quality unit before being sent to the assembly area, using measurement equipment such as precision calipers, micrometers and go/no-go gauges. Our pumps are tested under pressure to verify product delivery, and any leakage is thoroughly checked. This ensures that all our products meet high quality standards.

Korkmaz Endüstri runs its production and quality processes in compliance with national and international standards. Our company holds ISO 9001 certification for its quality management system, which demonstrates that all production processes are managed systematically and continuously improved to ensure customer satisfaction. We also produce in a hygienic and safe manner in line with ISO 22000 food safety management system standards. Our products comply with CE norms, enabling us to offer reliable products that meet safety standards and have free circulation in the European Union.

Korkmaz Endüstri's annual production capacity is 720 pumps, and we currently sell approximately 400 lobe pumps per year. Our production line operates to high quality standards and is constantly improved to respond quickly to customer demand. With the production of twin screw pumps, we aim to exceed this capacity and thus serve a broader customer base.

Korkmaz Endüstri's quality unit is equipped with experience in line with international standards such as ISO 9001 and ISO 22000. Our team regularly receives training on quality management, food safety and the improvement of production processes. We also have comprehensive knowledge and experience of CE certification processes and carry out audits in line with these standards at every stage of production and quality processes. Our quality unit keeps itself up to date through continuous training and keeps abreast of the latest technological developments and quality control methods, maintaining our company's product quality at the highest level.

Korkmaz Endüstri meets customer demands on time by using an effective stock management system. All stock from raw materials used in production to finished products is regularly monitored and updated. Products are delivered to our customers safely and quickly after production through transport companies. Within the scope of after-sales support, we provide our customers with technical support, spare parts supply and maintenance services when required. These services ensure the long-lasting and trouble-free operation of our products.